In today's business environment, business English is widely used. It's mandatory for employees to use English to communicate with foreign partners and colleagues. Therefore, in this article, we will compile sample phrases. Business English conversation These are the most common methods for you to apply.
Business English conversation during phone calls and answering
Making and responding to phone calls is a common situation in English. commerce. Let's take a look at some sample phrases for making calls, transferring calls, and leaving messages for foreign colleagues/partners below!
Situations involving making calls, responding, or transferring the call to someone else.
- Peter: Good afternoon! I'm Jack Phan from PHANPHAN company. I'd like to speak to Mr. VAN THAI, please.
- Receptionist: Just one moment. I'll connect you. Just hold the line please. You're through now: Good morning, sir. Please wait a moment. I will connect you to Mr. Van Thai. Please hold the line. You've been transferred.
- Van Thai speaking: Van Thai is listening.
- Peter: Hello Mr. Van Thai. I'm Peter. I'm calling about the quotation I sent yesterday. Did you get my email?
- Van Thai: Yes, it's right here in front of me: Yes, I received it, it's right in front of me.
Situations that require leaving a message.
Here's another example of a business English conversation – leave a message for your reference:
- Tony: Good morning! I am Tony from Vinmake Company. Can I speak to Mr. Niem, the director of the sales department?.
- Receptionist: Certainly. I will just put you on hold for a moment… I'm terribly sorry, Sir, but Mr. Niem is out of the office today. Do you want to leave a message for him? Certainly, please wait a moment. I will connect you… I'm very sorry, sir, but Mr. Niem is not in the office at the moment. Would you like to leave a message for him?
- Tony: Yes. Could you please tell him that Mr. Tony from Vinmake company called and ask Mr. Niem to call back as soon as possible?.
- Receptionist: Yes, I'll pass on the message.
Business English conversation during service booking.
Ordering services refers to situations where customers place orders for services such as printing, food delivery, advertising, internet services, website development, etc. Each industry has its own specific characteristics regarding which third party to outsource these services to. Below are some sample business English sentences about ordering services that you can refer to:
- A: Hi, Hanh Phuc Hotel: Hello, this is Hanh Phuc Hotel.
- B: Hi. I'd like to check availability and rates for a room.
- A: When for? Yes, on what date would you like to book a room at our hotel?
- B: For 2 nights from tonight. Your best room, please: Yes, I would like to book a room for 2 nights starting tonight. I would like to book the best room at your hotel.
- A: All our rooms are the best. But yes, we have one. It's $250 a night.
- B: Does the price include breakfast? Yes, does that price include breakfast?
- A: Yes. We offer a full breakfast of toast, or bread and tea or coffee and cereal.
- ….
Some examples of sentences expressing personal opinions.
- It seems that…: It appears that….
- You must be joking: You must be kidding.
- It seems that… : It appears that…
- I guess/So far as I know, …: As far as I know, …
- I think so/ I guess so: I guess so.
- I don't believe it's a good idea/ I don't think it's a good idea: I don't think that's a good idea.
Conclude:
The above is just one of many examples of real-life business English conversations. If you want to learn more about using English in business and commerce, you can find more information in newspapers, textbooks, and foreign YouTube channels. Or you can contact us directly. we For more specific instructions.
Author: Viet My College - Date written: September 29, 2021
Category: News - Events
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